While the shuttle isn't always zippy, the service is the best you can get for the price. 2012-10-16 - hotels.com

The staff was very pleasant and helpful at all times. 2012-08-27 - hotels.com

Complementary shuttle service was helpful. 2012-08-15 - hotels.com

I thought staff very friendly and helpful. 2012-07-29 - hotels.com

rooms were clean there were a couple of maintenance items but other than that overall stay with great. 2012-07-29 - hotels.com

Customer service was great.. 2012-06-06 - hotels.com

Transportation to airport great 2012-06-04 - hotels.com

Vending machines not working properly but hotel staff very helpful . 2012-06-04 - hotels.com

Friendly staff and clean rooms. 2012-05-30 - hotels.com

Bathroom was dirty. 2012-05-10 - hotels.com

 My TV didn't work one night, but was replaced by the time I got back in my room the second night, so that was nice. 2012-04-13 - hotels.com

My only reservation was that room service wasn't super convenient and the surrounding restaurants did not suit/seem appealing. 2012-04-13 - hotels.com

CONS: Hot breakfast bar was not actually available - coming soon! 2012-04-01 - travela.priceline.com

My wife and I stayed at this hotel twice on our recent trip to Charlotte area, It is nice and close to airport but rooms are very dirty, especially the bathroom, hallways smell quite musty and staff was not very helpful 2012-03-28 - hotels.com

The front desk manager was not pleasant at all she was very insulting, we immediately sent an email to the general mgr who never responded. 2012-03-07 - hotels.com

The bathroom was not clean and it was reported immediately. 2012-03-07 - hotels.com

CONS: location and design. 2012-02-26 - travela.priceline.com

CONS: The only thingI didn't care for was the stairs to my room. 2012-02-24 - travela.priceline.com