staff wonderful ... 2012-10-30 - hotels.com

it was good , very clean, has an excellent location but for the money we paid looks like the room must be more fancy and with more amenities. 2012-10-28 - hotels.com

Really nice lobby area and just so-so rooms. 2012-10-18 - hotels.com

The room was clean and beds were very comfortable. 2012-10-03 - hotels.com

Our room location was perfect 20 steps from the pool and the ocean front. 2012-10-03 - hotels.com

Good location, nice view 2012-09-28 - hotels.com

The pool area is very small and blocked by walls and parking lots. 2012-09-28 - hotels.com

Nice location, and view from the room (sea view) very close to the beach, and 20m from a Buba Gump restaurant. 2012-09-28 - hotels.com

Beach front, pool is nice. 2012-09-20 - hotels.com

This room was the worst Sheraton hotel room that I have ever stayed in. 2012-09-18 - hotels.com

The bath tub is an old steel one, there was nothing to help from slipping, so the shower sucked. 2012-09-18 - hotels.com

Cons- bad managers and agents, older location with lots of troubles. 2012-09-16 - hotels.com

1- starting off we were asked if we wanted an upgrade, come to find out it was a downgrade(lied) 2-agent barely spoke English and put a $100 hold on two cards after I specifically asked not to use the first one(said she wanted it for verification) 3-after all that, the elevator broke and the ATM was down and so then when my account went negative after the 100 hold, I had to get the manager to personally refund my money(took an hour I would have spent with my kids). 2012-09-16 - hotels.com

Manager was unapologetic and rude. 2012-09-16 - hotels.com

Parking and service problems 2012-09-11 - hotels.com

The A/C in my room was noisy and loud and even at the lowest setting would not keep the room cool. 2012-09-09 - hotels.com

Wi-Fi is only free in the lobby/link area but you are charged for it in your room (outrageous for a so-called 4 star hotel) I firmly believe that the only reason this hotel gets a 4 star is because it is right on the beach, however, the beach was also disgustingly filthy with people's food wrappers and countless cigarette butts everywhere. 2012-09-09 - hotels.com