We had a great time and the staff at Four Points by Sheraton was friendly and helpful. 2013-01-04 - reviews.travelocity.com

It was in walking distance to most places. 2013-01-04 - reviews.travelocity.com

Awesome staff! 2013-01-01 - travela.priceline.com

PROS: Love the location, beds, and cleanliness! 2013-01-01 - travela.priceline.com

Nice pool! 2013-01-01 - travela.priceline.com

Staff was polite, coffee good, but no breakfast. 2012-11-13 - hotels.com

Rooms were clean and quiet. 2012-11-13 - hotels.com

Location was good, was within walking distance of most places we went on the Magnificent Mile. 2012-11-13 - hotels.com

Staff extremely friendly and helpful! 2012-11-01 - reviews.travelocity.com

Mistakes happen, and both times they were fixed quickly, but the attendants were never very friendly, and also did not offer any apologies for the inconvenience, just went through the motions of correcting the issues as a matter of course. 2012-10-23 - hotels.com

The hotel is in a great location: one block off Michigan Ave, which puts you close to the action, but saves you from all the noise and crowds and exorbitant room rates you get directly on Michigan Ave. 2012-10-23 - hotels.com

The staff is not helpful and seem surprised that guests are there. 2012-10-22 - hotels.com

CONS: Mold on toilet and cobwebs in room. 2012-10-18 - travela.priceline.com

CONS: The pool was only 3ft deep, so not a great swimming experience. 2012-10-18 - travela.priceline.com

Room was dirty. 2012-10-17 - hotels.com

 They only could get a rollaway for each room - no rooms with doubles were available. 2012-10-03 - hotels.com

Poor service - not meeting our needs. 2012-10-03 - hotels.com

The rooms look a little rough with scuff marks and dings in the walls. 2012-09-22 - hotels.com