Excellent hotel & service 2012-09-23 - hotels.com

Everyone at the hotel was so accommodating. 2012-08-21 - hotels.com

Perfect location... 2012-08-15 - hotels.com

close to everything and the service and staff were all excellent!!! 2012-08-15 - hotels.com

We enjoyed the amenities - fresh fruits in the afternoon, turn down service - but it is more than that. 2012-08-14 - hotels.com

Strongly recommend the garden view room with the view of the Public Gardens. 2012-08-14 - hotels.com

It is like the perfect waiter - always present when you need them, but never hovering. 2012-08-14 - hotels.com

The beds have to be the most comfortable in the world. 2012-08-14 - hotels.com

We had an incredible stay- the service was amazing- we really enjoyed the complimentary car service around town, the fantastic illy coffee through room service, the pool, the concierge- really couldn't have been any better! 2012-08-10 - hotels.com

The King Deluxe room was huge, and very nice compared to other hotels in the area. 2012-07-11 - hotels.com

My bathroom counter top was not wiped clean, there was a glass/cup stain from it's previous customer. 2011-10-16 - orbitz.com

Opulent... but not worth it for me 2010-11-30 - hotels.com

The food was not as good as expected at the restaurant and room service. 2010-08-11 - expedia.com

price is very expensive for what you're getting--after eating a few small desserts along with a cup of coffee, my friends and I ended up shelling out $50 each for this underwhelming dessert spread. 2010-05-18 - yelp.com

variable (food & service) for a (presumably) first class pricey 'joint' and too many better options for the price in the Boston area. 2010-05-09 - yelp.com

The service was just not good at all; the waitress forgot our beverages and we had to remind her about them once the food dropped. 2010-01-28 - yelp.com

Later that evening I ordered room service which was cold and not made the way it had been described... 2009-09-14 - orbitz.com

Then they didn't have a room with 2 double beds and asked me if I wanted to UPGRADE ($100 more a night) for a room that I had already reserved. 2009-09-14 - orbitz.com