Hotel staff great, hotel convenient, great rooms. 2012-10-31 - hotels.com

I was told I would get 2,000 rewards points added by the manager due to no chair delivered. 2012-10-14 - hotels.com

Room rate was outrageous due to multiple events in Chicago last weekend. 2012-10-10 - hotels.com

Good hotel convenient to downtown 2012-10-10 - hotels.com

Staff was wonderful. 2012-10-10 - hotels.com

We really enjoyed the room. 2012-09-23 - hotels.com

Clean but beds SUCK! 2012-09-17 - hotels.com

At breakfast the next day, the staff was very friendly and helpful. 2012-08-30 - hotels.com

Colleen at the front desk greeted us with a smile and was very helpful in answering all my questions. 2012-08-30 - hotels.com

Comfortable bedding and pillow 2012-08-10 - hotels.com

We thought the rooms were standard hotel rooms with good services. 2012-08-10 - hotels.com

The wait staff was so slow it took 20 minutes to get one slice of toast. 2012-05-09 - hotels.com

The staff was fine, but I won't be coming back to this hotel. 2012-02-20 - orbitz.com

CONS: My cell phone was stolen and the staff wasn't very helpful on finding it. 2011-11-29 - travela.priceline.com

Pros: Convenient to Midway airport - shuttle to airport every 20 minutes well supplied continental breakfast opens at 6 am Front desk staff gave us a 20% off discount card to the TGI Friday's restaurant within walking distance Cons: tiny TV very noisy AC/heater no outlets at bedside (had to charge my phone across the room, meaning I had to get up to answer the phone/turn off an alarm) Towels were rather stiff and scratchy 2010-12-30 - hotels.com

Registration host was not friendly when I checked in and no soap in the room bathroom. 2010-12-06 - travelb.priceline.com

CONS: Registration host was not friendly when I checked in and no soap in the room bathroom. 2010-12-06 - travela.priceline.com

But, the breakfast was slow and very cold, the butter would not even melt. 2010-10-18 - orbitz.com