The hotel is within walking distance of Empire State Plaza (steep uphill, 15 minutes) and SUCF offices (flat, 5 minutes), local restaurants, and right next door to the Greyhound Bus station; however, the immediately surrounding area is somewhat desolate. 2012-10-29 - hotels.com

Luckily, the hotel shuttle service is very accommodating, taxi service is quick, and parking in Albany is abundant if you choose to use your car. 2012-10-29 - hotels.com

The hotel's staff were, without exception, very friendly, helpful and professional. 2012-10-29 - hotels.com

Good Access to Downtown Albany 2012-10-29 - hotels.com

The hotel was clean and the room had a great mattress and comfortable pillows... 2012-10-16 - hotels.com

Holiday Inn has a good reputation so I looked at this downtown location. 2012-10-16 - hotels.com

The staff was very friendly and attentive. 2012-10-16 - hotels.com

we stayed one night, it is very close to the downtown area they have a shuttle that will take you anywhere you want to go and will pick you up. 2012-10-14 - hotels.com

Downfalls were the ""out of order"" hot tub, a small chilly pool, and a breakfast buffet that was not at all as grand as it sounded on the phone (eggs & bacon buffet was actually microwaved eggs & slimy sausage patties- my husband was unhappy- but the bagels, fruit, yogurt offerings were fine for me- just not worth the extra $ we paid when it was more like a continental breakfast. 2012-09-04 - hotels.com

Friendly night staff. 2012-08-26 - hotels.com

Comfortable enough, really nice breakfast. 2012-08-26 - hotels.com

Very slow service (asked for extra towels). 2012-08-26 - hotels.com

This hotel also does not have a restaurant located in it so customers have to either have food delivered or go out to eat during their stay. 2012-07-27 - hotels.com

Fourth, the immediately surrounding neighborhood is a little sketchy - I live in the heart of a major city and I didn't feel comfortable venturing out alone after dark. 2012-02-27 - hotels.com

PROS: friendly staff CONS: room wasn't ready when promised, got two beds instead of one king unless you get a great deal, you should probably stay somewhere els 2011-06-06 - travela.priceline.com

CONS: The location is not beautiful, being as it is under highway ramps and along lower Broadway. 2011-05-18 - travela.priceline.com

The room was dirty. 2011-05-17 - hotels.com

The pull out sofa was very uncomfortable and didn't have sheets on it. 2011-05-17 - hotels.com