Horrible Customer Service 2012-10-17 - hotels.com

My son and family were unable to eat breakfast for an hour and a half because we had to wait on the entire band to go through the line first. 2012-10-17 - hotels.com

Breakfast was ok, more fresh fruit would have been good but overall it was ok. 2012-10-09 - hotels.com

Staff on arrival were very friendly and check-in was quick. 2012-10-09 - hotels.com

The water slides in the pool area were great, I think my husband enjoyed it more than the kids! 2012-10-09 - hotels.com

Very satisfied with the facilities. 2012-09-05 - hotels.com

Breakfast was abundant and good choices of food. 2012-09-05 - hotels.com

Great deal for family vacation with a waterpark! 2012-09-05 - hotels.com

Fridge, and microwave oven are nice to have. 2012-09-05 - hotels.com

Small waterpark is a big plus compared to other regular indoor pools. 2012-09-05 - hotels.com

The only complaint is the water slide not being available during the entire time the water park is open. 2012-05-30 - hotels.com

The jacuzzi was on the small side with weak jets--not worth the bad room location. 2012-04-28 - hotels.com

Front desk personnel were not very friendly. 2012-04-24 - hotels.com

CONS: I wish the actual pool was not a lap pool but a full sized pool. 2012-02-28 - travela.priceline.com

The only thing possibly would be a negative is its a family hotel, so it was pretty noisey through out the evening but for me it was ok, but maybe not if someone wasn't "kid" friendly! 2011-09-05 - hotels.com

We had a bit of a clogging problem in the bathtub but we were sent a handyman almost immediately after we called and had it fixed. 2011-08-31 - hotels.com

Staff was not happy! 2011-01-27 - hotels.com

The front desk was extremely short and unfriendly - no smiles and very little information, just warnings of extra charges if I smoke or order movies, then just to add a little charm - If I choose to steal towels. 2010-09-30 - travela.priceline.com