Terrible service promised non smoking and when we arrived only had smoking. 2013-01-07 - orbitz.com

Terrible Service 2013-01-07 - orbitz.com

Closely located to the train station & the room itself was clean, but I very nearly checked out again before I even got to my room. 2013-01-01 - laterooms.com

Good Customer Relations While I had some serious issues with the accommodation, I am positive about the response from the staff and the manager. 2013-01-01 - laterooms.com

Just enough room to squeeze into the bathroom with sink right next to toilet and shower about a foot away. 2013-01-01 - laterooms.com

Breakfast was similarly cheap and cheerful. 2013-01-01 - laterooms.com

good value great centeral location, warm and clean, 2013-01-01 - laterooms.com

Great value for money This was a great value and incredibly cheap stay for somewhere so close to the center of town (and so close to New Street Station). 2013-01-01 - laterooms.com

Reception was helpful and friendly. 2013-01-01 - laterooms.com

The hotel and room was tired - but clean and comfortable. 2013-01-01 - laterooms.com

Clean and convenient hotel for Birmingham centre Room was clean and tidy with plenty of space. 2012-12-28 - laterooms.com

This place is really quiet, last time we stayed in Birminham the room was really noisy. 2012-12-28 - laterooms.com

The shower was also very low pressured. 2012-11-01 - laterooms.com

we on the whole were very happy as you provided a smoking room (vary rare these days) and i suppose us smokers can not expect the best room in the hotel 2012-11-01 - laterooms.com

Room was very small and a bit scruffy, not the sort of place for a relaxing city break, but for a short notice business trip it was ideal! 2012-11-01 - laterooms.com