The second room was much bigger with a nicer view, but the iron still dripped, the shower was much grosser (older tiles with stains all on the grout) and the refrigerator in the kitchen opened the wrong way so you had to shimmy past the door and suck in your stomach to actually stand in front of the open refrigerator. 2012-11-02 - hotels.com

When we walked in, the receptionist was nice and handed us the warm chocolate chip cookies. 2012-11-02 - hotels.com

Then the heat wasn't working in our room. 2012-11-02 - hotels.com

Disappointed since a year prior had suite much more recently remodeled and all working well. 2012-09-06 - hotels.com

Hotel very well-located with spacious suites, and employees polite and helpful. 2012-09-06 - hotels.com

Nice big pool where possible to swim laps, but snack bar and area not kept up. 2012-09-06 - hotels.com

Poor air conditioning in my room and the gym. 2012-09-05 - hotels.com

Our room was very cozy ,really nice staff and excellent customer service . 2012-08-29 - hotels.com

It was delightful to watch a professional and poised young woman continue to service her clients in a most efficient and expedient way. 2012-08-15 - hotels.com

The staff at the Doubletree Westheimer were fantastic. 2012-08-15 - hotels.com

* there was a very long and noticeable crack in the sink in the restroom, which caused the water to drip down below and on to the floor by the toilet everytime you turned it on. 2012-07-17 - hotels.com

The staff on the other hand was not very helpful or knowledgeable. 2012-06-02 - hotels.com

Not worth it 2012-06-01 - hotels.com

The only problem with my room was the air conditioning. 2011-09-06 - hotels.com

I left my hotel room for at least 7 hours and upon my return I found no new towels and the bed was still tossed. 2011-08-23 - hotels.com

However, the room was not cool and difficult to sleep. 2011-08-22 - hotels.com

CONS: Room was warm and would not cool down; condiments/coffee was not stocked; staff did not deliver cotter as stated upon check-in, required a follow up call. 2011-06-14 - travela.priceline.com