Very clean, good bath, excellent bed. 2011-04-07 - hotels.com

The included breakfast buffee in the lobby was very good apart from that the cheese selection was narrow. 2011-04-07 - hotels.com

Their facilities and service is excellent , esp we were traveling with our 11 months old baby. 2011-02-08 - orbitz.com

Beautiful property with exceptional customer service, however, the non-smoking room requested reeked of smoke and got increasingly worse in the late evening as we were trying to sleep. 2011-01-24 - orbitz.com

Had a great snack and a drink at the bar on top of the hotel, as well. 2010-12-15 - orbitz.com

Beautiful neighborhood for a walk is just through the front doors. 2010-12-15 - orbitz.com

The location is pleasant 1/2 mile walk to Ebisu subway station, and from there you can get anywhere. 2010-12-12 - orbitz.com

Westin-Tokyo is Terrible Value 2010-05-31 - igougo.com

The Buffet Restaurant is exhorbitantly overpriced (approaching $80/meal) for mediocre fare, and certainly Bad Value when compared to other Hotel Buffets in the Tokyo and Yokohama/Sakuragicho areas. 2010-05-31 - igougo.com

The Wait Staff are typically rude and inattentive to us each time we visited. 2010-05-31 - igougo.com

Service was not fabulous, but it was a buffet, so didn't expect too much there. 2010-04-28 - orbitz.com