Nix restaurant has seemed to become more limited in its offerings and consequently so has room service. 2012-11-12 - hotels.com

Staff was very courteous and helpful. 2012-11-12 - hotels.com

Cool place otherwise if you don't mind being uncomfortable in your room. 2012-11-11 - hotels.com

The restaurant was outstanding as was the room service. 2012-11-06 - hotels.com

The entire staff was friendly, guest centric and professional. 2012-11-06 - hotels.com

Our room was attractive, spotless and nicely appointed with the most modern conveniences. 2012-11-06 - hotels.com

Good value; rooms were comfortable and was not your typical ""cookie cutter room"" like at one of the major chains. 2012-10-25 - hotels.com

Magnificent Mile Location 2012-10-25 - hotels.com

Charlie, the doorman was super nice and helpful. 2012-10-23 - hotels.com

The location was great, just off Michigan Avenue and our room was very nice and comfortable. 2012-10-22 - hotels.com

Not enough bathroom sink area. 2012-10-03 - hotels.com

I called the morning of my arrival to ask a question and they were very blunt, rude, and seemed like I was bothering them. 2012-09-26 - hotels.com

Unfriendly staff 2012-09-26 - hotels.com

However, the hotel staff were surprisingly unfriendly. 2012-09-26 - hotels.com

Location not good and rooms small 2012-09-21 - hotels.com

Not romantic. 2012-09-21 - hotels.com

Check in was awful, rooms were small, very small. 2012-09-21 - hotels.com

The beds were so small my wife and i sleept terrible. 2012-09-19 - hotels.com