Definitely good value. 2012-07-23 - hotelclub.com

They have recently renovated and the rooms are great. 2012-07-23 - hotelclub.com

Friendly, efficient service. 2012-05-28 - reviews.expedia.com

Nice breakfast. 2012-05-28 - reviews.expedia.com

We only stayed one night as a stopover in Hamilton but the hotel was superb, welcoming staff, beautifully clean, well equipped rooms, extremely comfortable bed and superb breakfast. 2012-04-23 - expedia.com

Great place to stay & great location. 2012-03-28 - expedia.com

Hotel facilities excellent. 2012-03-28 - expedia.com

Comfy bed and nice quiet room despite busy road just outside. 2012-03-22 - hotels.com

rooms are fine but as with most Novotels, amenities are not great 2010-06-03 - expedia.com

The rooms get terrible road noise, there was no paper delivered in the morning and the only way to get a late checkout is to pay for it, wrapped in the guise of picking 'add-ons', simply another way to overcharge. 2010-04-30 - ratestogo.com

The bathroom towels were frayed, thin and old, the jug was broken, the coffee and tea supplies meager, the food while predictable was good, but it was grossly overpriced, the staff woefully inexperienced or disinterested. 2010-04-30 - ratestogo.com

But pillows uncomfortable,spare pillows were soiled and air con was either too cold or hot. 2009-11-19 - expedia.com

But - 1st room had strong smoke smell (despite it being smoke-free hotel) and was in front noisy laundry room. 2009-11-19 - expedia.com

Surly staff, smelly room 2009-09-24 - expedia.com

Poor customer service seems to be the trend. 2009-04-17 - ratestogo.com