Some staff was short and rude, others had great customer service. 2012-11-13 - hotels.com

Hotel was in a great location, easy access and the rooms were very comfortable and clean. 2012-11-13 - hotels.com

The room was very cold and the heat did not work. 2012-11-13 - hotels.com

Nice neighborhood. 2012-11-04 - hotels.com

The staff are very nice and the hotel is nice as well. 2012-10-14 - hotels.com

Awesome Hotel! Awesome Service! 2012-10-14 - hotels.com

Clean and rooms are spacious. 2012-10-14 - hotels.com

Location is great, lots of shops nearby. 2012-10-14 - hotels.com

I checked out of another hotel downtown Atlanta because I was disatisfied and checked into this Sheraton. 2012-10-14 - hotels.com

Very friendly. 2012-10-07 - hotels.com

appealing pool area (no hot tub/spa)quality fitness roomFree wificomplimentary shuttle (convenient if you arrive my MARTA)If you opt for it:cozy Club Lounge (with the great perks associated)only downside is nothing in the area but nearby there are good options for dining, shopping, etc. 2012-08-07 - yelp.com

Also, room did not have refrigerator. 2012-05-02 - orbitz.com

The front desk service really let the whole experience down - they were dissinterested at best and we had to go and find them after waiting for 10 minutes once. 2011-12-27 - orbitz.com

Best Night's Sleep Ever, Service Lacking 2011-12-27 - orbitz.com

The air conditioning was noisy and the housekeepers left things out every day but other than that did a great job. 2011-12-27 - orbitz.com

The staff in the restaurant we're very uninviting. 2011-03-24 - travelc.priceline.com

CONS: The staff in the restaurant we're very uninviting. 2011-03-24 - travela.priceline.com