However, the front desk clerk wasn't very friendly. 2013-01-01 - orbitz.com

The valet & room service staff were wonderful. 2013-01-01 - orbitz.com

Our room phone didn't work properly. 2013-01-01 - orbitz.com

Went to attend an event at the Frank Erwin Center, and dinner and drinks on 6th street--great location, comfortable beds, excellent staff! 2012-12-16 - orbitz.com

Taxis are easy to get and the staff was eager to assist with all of our needs. 2012-12-16 - orbitz.com

downtown destination 2012-12-16 - orbitz.com

Pleasant and friendly environment a short stay from Capitol. 2012-12-08 - orbitz.com

Rooms starting to look shabby with torn seat and stains on carpet but the staff maintain well. 2012-12-08 - orbitz.com

It was nice that for most of the weekend we left our car parked and enjoyed the cool breeze and a walk. 2012-11-30 - orbitz.com

As we got out and about we realized there was so much to do within walking distance (1mile) of the hotel. 2012-11-30 - orbitz.com

The staff was spectacular. 2012-11-26 - orbitz.com

We had stained sheets, non working A/C, TV remote control, bad view, 8th floor while the hotel seemed empty, house keeping banging on my door at 8:30, small tub, expensive parking. 2012-11-24 - travela.priceline.com

CONS: I never felt welcome by any staff. 2012-11-24 - travela.priceline.com

The Bottom Line - I probably need to give these guys the benfit of the doubt considering the weekend, but it was overall a disappointing experience, and at $519 do to the last minute booking (the entire city was literally sold out), I should have received much better service being Platinum. 2012-11-19 - yelp.com

unprofessional staff and very dirty hotel... 2012-11-13 - yelp.com

PROS: Location CONS: Towels were rough and the room it self was alittle out dated. 2012-11-12 - travela.priceline.com

PROS: location CONS: I wanted a king sized bed and not two double beds. 2012-11-12 - travela.priceline.com

CONS: Pretty old and they gave us a handicap room! 2012-11-05 - travela.priceline.com