The staff was completely friendly and helpful with problems such as my electric adapter throwing the breaker and cutting off the power in my room (this was quickly resolved! 2013-01-04 - orbitz.com

staff very polite and professional. 2012-12-24 - orbitz.com

Swissotel Beijing is a very nice and comfortable hotel, and in a good location. 2012-11-13 - reviews.travelocity.com

I like the most is their knowledgeable and friendly staffs. 2012-11-13 - reviews.travelocity.com

Very good location 2012-11-02 - hotels.com

Close to the MRT,close to eating houses and also close to good shopping areas, simple train trip to visit all the sites, value for money, hotel staff friendly and extremely helpful at all times, we had a great stay 2012-11-02 - hotels.com

all the staff from this hotel are charming and service is very good make me every day a good day ... 2012-10-22 - hotels.com

About 20min walking distance to Sanlitun, a popular trendy part of town. 2012-10-19 - hotels.com

Ethernet internet connection in room did not work. 2012-10-15 - orbitz.com

But the room was shabby - threadbare sofa that would have been discarded years ago at other city hotels, old & not so clean carpet, old bathroom & badly painted & patched mirror. 2012-09-18 - hotelclub.com

Japanese restaurant Kawa was bad. 2012-04-29 - hotels.com

Quelques bémols toutefois : le petit-déjeuner est très cher ; le fait de donner son accord (avec le code secret) pour un retrait de 500 RMB par nuit dès l'arrivée pour d'éventuelles dépenses en plus de la chambre est un peu gênant ; la climatisation ne fonctionnait pas alors qu'il faisait jusqu'à 27° dehors et ouvrir la fenêtre amenait des odeurs fort désagréables de poisson. 2012-04-26 - hotels.com

Only staff in buffet resturant (chef) are bit rude. 2012-04-15 - hotels.com

Very unfriendly staff. 2012-04-13 - hotels.com

Food is ridiculously expensive, £15 for a tuna sandwich! 2012-04-13 - hotels.com

The restaurant is costly but good quality. 2012-03-07 - hotels.com

My only complaint is that I stayed there during the winter months and my room was a corner unit. 2012-03-05 - hotels.com