The service was very good, but everything else was not up to par for a 4-5 Star Hotel. 2012-11-14 - hotels.com

Was definitely not worth the money. 2012-11-14 - hotels.com

The staff was very friendly and helpful beginning with Kevin at valet parking to Peter Demian at front desk check in. 2012-08-20 - orbitz.com

The room was exceptional, spacious and very clean. 2012-08-20 - orbitz.com

The sheets a bit rough, and the bed just a little lumpy, or something. 2012-05-02 - hotels.com

The room was very clean and nice. 2012-05-02 - hotels.com

Great service 2012-05-02 - hotels.com

quiet, friendly, historic. 2012-03-25 - travela.priceline.com

Even the lighting in our 1room suite was excellent! 2012-02-27 - orbitz.com

Downtown Cleveland just a short walk away and easy walk if we wanted to visit neighborhood, delicious restaurants. 2012-02-27 - orbitz.com

Best service was the valet. 2012-01-22 - orbitz.com

Stay was very very rude. 2012-01-22 - orbitz.com

Downtown was a bit scary and empty. 2011-09-21 - hotels.com

The layout of the hotel was a little confusing, but everyone was very helpful in pointing you in the right direction. 2009-06-01 - orbitz.com

The service at the front desk was terrible. 2008-05-21 - expedia.com

service was not good 2008-05-21 - expedia.com

The service here was professional and excellent, but the condition of the room was incredibly disappointing. 2008-03-05 - expedia.com